FAQ
What forms of payment do you accept?
We gladly accept most Visa debit/credit cards along with MasterCard, American Express, Discover, Google Pay or regular account payments all through Shopify Payments or PayPal.
How long does delivery take?
We try our best to get all orders shipped within 1-2 working days, If you've ordered during a sale period or used a discount code please allow upto 5 days for your order to arrive due to a higher volume of orders coming in.
*International orders - please allow upto 1-3 weeks for delivery*
It's important to note that packages shipped outside of the UK may be subject to customs, taxes, or other fees. You are solely responsible for any applicable customs duties, taxes, and fees charged by your government. Unfortunately, we cannot guarantee that you will not be charged customs taxes or duties. We recommend contacting your country's customs office before making a purchase to learn about the respective charges and rates for packages imported from outside your country. You can also use this duty calculator (https://www.simplyduty.com/import-calculator/) to estimate the potential charges you may incur when your package arrives.
Delivery During Sale
Whilst we are working hard to get your order to you as quickly as possible, it may take a little longer than normal to dispatch due to the amount of orders we have at this busy time. If you have ordered during a sale period you should expect to receive your order within 3-10 working days. Thank you for your patience.
How do I get some free stickers?
All orders come with free stickers. (when in stock)
Do you take returns?
We do offer exchanges for different sizes as long as the item is in its original condition and returned within 15 days of purchase. Please email us if you wish to return your order - info@whoclo.com
Do you offer wholesale prices for shop orders?
Yes, and we'd love you to stock us! Please Send an email to info@whoclo.com for more info.
How Is It Best To Wash My T-shirt?
We recommend that all t-shirts should be washed inside-out at 30 degrees, and that the print should not be ironed.
A standard wash should be fine though.